Udeo Creative

At Udeo Creative, we value our clients and strive to deliver the highest quality of creative services. To maintain transparency and ensure a smooth working relationship, we have established the following refund policy:

1. Advance Payment and Confirmation

• Once a proposal is accepted and an advance payment is made, it signifies the client’s commitment to proceeding with the project.

• The advance payment secures our resources and time dedicated to your project.

2. No Refund After Confirmation

• After the confirmation of the proposal and receipt of the advance payment, no refunds will be issued under any circumstances.

• This policy applies to all projects, including but not limited to branding, graphic design, web development, and digital marketing services.

3. Project Modifications

• If the client wishes to make modifications after the project has commenced, we will assess the feasibility of incorporating those changes.

• Additional charges may apply for revisions beyond the agreed scope.

4. Project Termination

• In cases where the project is terminated by the client after confirmation, the advance payment will be retained to cover the time, effort, and resources already allocated.

• If Udeo Creative is unable to complete the project due to unforeseen circumstances on our end, we will discuss possible resolutions, including partial refunds or alternative solutions.

5. Exceptions

• Refund requests will only be considered in cases of service non-delivery due to negligence on our part.

• Any disputes regarding the refund policy must be addressed in writing within 7 days of the concern arising.

By proceeding with Udeo Creative’s services and making an advance payment, you acknowledge and agree to the terms of this Refund Policy.

For any queries regarding our refund policy, please contact us at +91-8859447772.